Jack, you are definitely a smart business man to hire Lawren.
He has always provide top-notch customer service skills to all his clients. I remember one time he answered my questions on a Saturday, over email, while I was installing some electronics on my boat.

You can rest assured, he is truly an asset to your store, and your customers!

Paul.

ps. Lawren, ask Jack for a raise... you really deserve it this time!!?LOL